Journal Paper

Year Journal Category
2024 Hsiu-Yu Hung , Ajay Kumar, V. Kumar (VK), Chih-Cheng Lin and Kim Hua Tan,Exploring player cocreation dynamics on the gaming platform: interplay of goal fulfillments, orchestration actions, and platform affordances.,International Journal of Research in Marketing,, SSCI
2024 Hsiu-Yu Hung , Yansong Hu, Nick Lee, Hsien-Tung Tsai,Exploring online consumer review-management response dynamics: A heuristic-systematic perspective,Decision Support Systems,117,114087 SSCI
2023 Hsiu-Yu Hung , Nick Lee, Yansong Hu,Unlocking service provider excellence: expanding the touchpoints, context, qualities framework,Journal of Service Research,28(2),336-354 SSCI
2018 Hung, H. Y.& Lu, H. T.,The rosy side and the blue side of emotional brand attachment,Journal of Consumer Behaviour,17(3),302-312 SSCI
2016 Hsiu-Yu Hung and Hsien-Tung Tsai,A dual pathway model of consumer loyalty in brand community settings: Intrinsic need fulfillment and extrinsic cost perception,管理學報,33(4),531-557 TSSCI 第一級期刊
2015 Hsiu-Yu Hung and Ting-Ling Lin,A moderated mediation model of consumers’ role behaviors in brand communities,Asia Pacific Management Review,20(3),191-200 Emerging Sources Citation Index (ESCI)
2014 Hsiu-Yu Hung,Attachment, identification, and loyalty: Examining mediating mechanisms across brand and brand community contexts,Journal of Brand Management,21(7),594-614 SSCI

Conference paper

Year Title
2025 Hsiu-Yu Hung and Chih-Cheng Lin,Bridging Intrinsic and Extrinsic Mechanisms in Human-AI Collaborative Creativity: A Stage-Based Framework for Generative AI Platforms,2025 ISMS Marketing Science Conference,Washington, DC,USA
2023 Hsiu-Yu Hung,Managing Service Providers’ Experience Performances: An Extended Perspective Of The Touchpoints, Context, Qualities (TCQ) Nomenclature,,2023 AMA Summer Academic Conference,San Fransisco, CA,USA
2022 Hsiu-Yu Hung, Yung-Cheng Shen, and Chih-Cheng Lin,Reconsidering the Customer Experience for Users in the Metaverse,2022 AMA Summer Academic Conference,Virtual,
2022 Hsiu-Yu Hung,Online Managerial Response Strategies Toward Customer Reviews: The Elaboration Likelihood Model, Emotion Contagion and Emotional Regulation Perspectives,2022 ISMS Marketing Science Conference,Virtual,
2020 Hsiu-Yu Hung, Nick Lee, Yansong Hu,Customer Experience Dynamics: Building a Hidden Markov Model using Repeat Customers' Verbatim Textual Review,2020 AMA Winter Academic Conference and Won the Best Paper in track of the Customer Engagement and CRM theme,San Diego, CA,USA
2019 Hsiu-Yu Hung, Yansong Hu, Nick Lee,Capturing the Dynamics of Consumer Trust Evolution Using a Hidden Markov Model,2019 ISMS Marketing Science Conference,Rome,Italy

Book

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Research project

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Experience

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Honor

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